Support

Tickets

Tickets section shows all of your open and closed tickets over a certain time period with their priorities and icon to edit, bookmark anddelete any ticket. You can also see list group of ticket categories with badges.

Referrals :

Type URL
Classic Tickets https://demos.pixinvent.com/modern-html-admin-template/html/ltr/support-menu-template/support-tickets.html
Material Tickets https://demos.pixinvent.com/modern-html-admin-template/html/ltr/material-support-menu-template/support-tickets.html

Ticket Detail

Ticket Detail has information about ticket id, option to bookmark, edit, and delete ticket you can check replies of both customer and support agent. On rightyou can see if ticket is verified,it's status, selected project, customer's name, support agent's name,catergory,creation date, and response time.

Referrals :

Type URL
Classic Ticket Detail https://demos.pixinvent.com/modern-html-admin-template/html/ltr/support-menu-template/support-ticket-detail.html
Material Ticket Detail https://demos.pixinvent.com/modern-html-admin-template/html/ltr/material-support-menu-template/support-ticket-detail.html